Caroline Dunlea
Chairperson of the DBI advisory Council
To ensure the success of small businesses in Ireland, digital skills and AI must be accessible to everyone, closing the growing tech divide.
Ireland’s small businesses face an increasing challenge: the rapid integration of AI and technology into every aspect of commerce. Bridging this gap is not just a matter of technological progress, but also of economic and societal wellbeing. The key is to make digital literacy and AI knowledge accessible to everyone, fostering growth and development across all sectors.
Upskilling as the solution
A crucial part of addressing the digital divide is investing in education and training programmes that prioritise upskilling. Small business owners and their teams need the tools to leverage AI and other technologies in day-to-day operations. Governments, educational institutions and private sectors must collaborate to make this a reality, offering training that meets the needs of small business operations.
Investment in AI
In an era where Ireland is nearing full employment, and talent acquisition is becoming increasingly challenging, investing in AI skills development is critical. This enables companies to scale more efficiently without necessarily increasing headcount. By upskilling current employees, businesses can build empowered, strategic teams that leverage AI to enhance productivity, innovation and competitiveness. This approach not only fills talent gaps but also positions organisations for long-term success in a rapidly evolving digital landscape.
Small business owners and their teams
need the tools to leverage AI and other
technologies in day-to-day operations.
Digital literacy and economic growth
Digital literacy also contributes to national economic growth by making businesses more competitive and efficient. When small businesses are equipped with these skills, they can innovate, increase productivity and even expand into new markets. This, in turn, fosters a more robust and resilient economy that benefits everyone.
Inspiring action through purpose
Lastly, promoting the value of digital skills to address broader societal challenges can inspire motivation among business owners and employees. Whether it’s using AI to solve logistical problems or streamlining customer interactions, showing how digital skills can create tangible impacts will drive more individuals to embrace lifelong learning. By prioritising digital literacy and upskilling, Ireland’s small businesses can bridge the gap between traditional operations and modern technology.
